Teva Pharma Australia Pty ltd (ABN: 41 169 715 664) respects the privacy of visitors to its websites and is committed to the protection of their personal information. This Privacy Statement explains the data collection, transfer, processing, use, disclosure, and security practices of the ‘tevapharma.com.au’ website

    Effective: 1st March   2016

    Definitions used in this Privacy Policy

    “Personal information” means:

    ·         Health information which includes information about the health of a person and the services provided to them;

    ·         Personal information which essentially means information about a person who is reasonably identifiable from the information;

    ·         Sensitive information which includes information about a person’s beliefs, religion, race, health status, relations, sexual preferences and practices, income, credit card numbers and associations.

    “Site” means www.tevapharma.com.au.

    “Teva” means Teva Pharma Australia Pty Ltd

    Teva may also be referred to in this Privacy Policy collectively as “we”, “us” and “our”.

    Teva and your privacy

    Teva respects the privacy of visitors to our Site and we are committed to the protection of their personal information.

    Scope of this Privacy Policy

    This Privacy Policy applies to information we collect through the Site.

    Teva is not responsible for the privacy policies or practices of other websites linked to from our Site. We also link to other websites operated by Teva or Teva’s affiliated companies which operate under separate privacy policies. You may wish to review the privacy policies of those sites so you can understand how they collect, use and share your information.

    Information we collect

    Teva will only collect personal and/or health information which is reasonably necessary, or related to its functions or business activities.

    The type and extent of information we collect will always depend on the type of relationship which we have with you but it may include health information and personal information.

    Teva will not collect sensitive information unless it is necessary to do so in order for us to communicate or do business with you however if you provide us with unsolicited sensitive information it may be stored by us.

    In addition, Teva may automatically collect information about the website that you came from or are going to. Teva also collects information on the parts of the Site you visit, the type of browser you use and the times you access the Site. However, this information is aggregated and is not used to identify you.

    How we use and share your information

    We process the personal information we collect to allow us to:

    ·         analyse the use of our Site

    ·         provide your requested communications, products or services

    ·         meet legal, regulatory and compliance requirements

    ·         investigate any complaints about the Site

    ·         administer the Site and provide customer services.

    Teva may employ the services of a third party to help us in certain areas, such as hosting, maintenance, and analysis. In some cases, these third parties may receive your information. However, Teva will, at all times, control and be responsible for the use of your information.

    We may use aggregated information so we can administer and improve the Site, analyse trends and gather broad demographic information. Teva may pass this information to third parties.

    Cookies and related tracking technologies

    Use of Cookies on the Site

    Teva uses cookies to collect information about you and store your online preferences. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the website when you return to it: this is useful because it allows the website to recognise your device. To find out more about cookies please visit www.allaboutcookies.org 

    Teva uses the following categories of cookies on the Site:

    Category 1: Strictly Necessary Cookies

    These cookies are essential in order to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details) cannot be provided.

    Category 2: Performance Cookies

    These cookies collect information on how people use the Site. For example, Teva uses Google Analytics cookies to help us understand how customers arrive at the Site, browse or use the Site and highlight areas where we can improve areas such as navigation, user experience and marketing campaigns. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Site works.

    Category 3: Functionality Cookies

    These cookies remember choices you make (such as language choices). These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Site more tailored. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

    Information on deleting or controlling cookies is also available at www.allaboutcookies.org. Please note that by deleting our cookies (or disabling future cookies) you may not be able to access certain areas or features of the Site.

    How we store your information and your rights

    We retain all the information we gather about you until you ask us to change or remove your personal information or for as long as is permitted by applicable law.

    You may review, correct, update or change your personal information at any time by contacting us at privacy.au@tevapharm.com. Your right to such access or correcting may be limited by applicable law.

    If you wish to know what information Teva holds about you, you can access your record by contacting us.  Your information will generally be made available to you within 10 business days from receipt of your request, without charge.

    Security

    Teva takes measures to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. Information is transferred securely using SSL encryption and stored on secure servers. Additionally, we take further information security measures including access controls, stringent physical security and robust information collection, storage & processing practices. However, the internet is an open system and Teva cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.

    International transfers

    Teva operates internationally and may transfer some of your information to countries outside your own country. Some of these countries may not have equivalent privacy legislation. By submitting your information to this Site, you consent to such transfers taking place. Teva uses reasonable endeavours to ensure that your information will remain adequately protected where it is transferred across national boundaries. 

    Changes to this Privacy Policy

    If our privacy policy changes in any way, Teva will place an updated version of the policy on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how Teva uses it and under what circumstances, if any, we will share it with other parties.

    Contact Information

    If you have any questions about this policy or your personal information, please contact us by e-mail at privacy.au@tevapharm.com